# Modo - Default

> Modo - Default knowledge base – help articles and documentation.

## Account

- [How Do I Set A Self-Exclusion?](https://support.modo.us/en_us/how-do-i-temporarily-close-or-pause-my-account-SJHXffTfgg.md): httpsmodousvipranks
- [How Do I Permanently Close My Account?](https://support.modo.us/en_us/how-do-i-permanently-close-my-account-Skn_QGTGxe.md): Were sorry to hear youre thinking about leaving If youd like to close your account we can help with that  To request account closure    Contact our Suppo
- [Can I Change The Phone Number On My Account?](https://support.modo.us/en_us/can-i-change-the-phone-number-on-my-account-r1_qJPRlbx.md): Were happy to help you update your phone number as long as the new number is not already associated with any Modo account  Please provide the following     
- [Payment or Wallet History](https://support.modo.us/en_us/payment-or-wallet-history-S1hIKzYxWg.md): You can view your transaction history through your profile settings This lets you see your recent purchases and Prize redemptions    Go to My Profile    Sele
- [View Redemption History](https://support.modo.us/en_us/view-redemption-history-SkwtVgtkfe.md): To review your rece
- [What Can I Do If My Account Has Been Closed?](https://support.modo.us/en_us/what-can-i-do-if-my-account-has-been-closed-Sylfc1KCbl.md): Modo
- [Unsubscribe From Emails](https://support.modo.us/en_us/unsubscribe-from-emails-BkviV8dEex.md): To unsubscribe from Modo emails follow these steps         Log into your account on Modous        Navigate to your Profile page        Scroll down to the
- [Update a Purchase Limit](https://support.modo.us/en_us/update-a-purchase-limit-rk_q6WKJzg.md): If
- [Remove a Purchase Limit](https://support.modo.us/en_us/remove-a-purchase-limit-HyVVyMFyzx.md): You can update the amount of an existing purchase limit but the time period cannot be changed
- [Set a Purchase Limit](https://support.modo.us/en_us/set-a-purchase-limit-BJAm95_V1x.md): Responsible Gameplay     ModoUS is dedicated to making the player experience one that is fun and entertaining There are features in place to assist players th
- [Add or Remove a Bank Account](https://support.modo.us/en_us/add-or-remove-a-bank-account-r14Kc8JWGg.md): To add a new bank account to your Modo account
- [Email Address Changes](https://support.modo.us/en_us/email-address-changes-S1V7tHLfxg.md): At this time  were unable to update or change the email address associated with your Modo account   However if your email was verified previously you shoul

## Games & Features

- [Can I Play On My Phone?](https://support.modo.us/en_us/can-i-play-on-my-phone-HybS59uE1x.md): Yes The ModoUS system and all games can be accessed through your smartphone device     There is no need to download anything to access ModoUS   via a phone
- [How Game Results Work](https://support.modo.us/en_us/how-game-results-work-BJQH9qOVkx.md): RNG  or  Random Number Generator  is a type of computer program that generates random numbers for use in various applications including slot games  As the n
- [Volatility](https://support.modo.us/en_us/volatility-HJBrcc_Nkg.md): Volatility  a measure of how frequently a slot machine pays out and how large the payouts are It is used to indicate the likelihood of hitting a winning combi
- [Game Freeze or Lag](https://support.modo.us/en_us/game-freeze-or-lag-B1upt14yxe.md): Game Not Responding Try These Steps   If your game becomes unresponsive or starts lagging try the tips below to help things run smoothly again   Refresh Your
- [How To Play With SC](https://support.modo.us/en_us/access-sc-B1Cj3hIabl.md): If

## General Questions

- [Multiple Modo Accounts](https://support.modo.us/en_us/multiple-accounts-S1Kf9quE1e.md): No Each player may only have one Modo account to keep gameplay fair and secure   Modo allows only one account per player   While we have measures in place to
- [Account Sharing](https://support.modo.us/en_us/account-sharing-r1mpclByMg.md): Can I share my account with someone else   No Modo accounts cannot be shared with a partner friend roommate family member or anyone else  Each player mus

## Location

- [Location Restrictions by State](https://support.modo.us/en_us/can-i-play-from-anywhere-ry3xccuV1e.md): Modo is available throughout most of the United States but some states and locations are restricted by law  For information about recent California legislatio
- [How To Play With SC](https://support.modo.us/en_us/access-sc-B1Cj3hIabl.md): If

## Modo Boxes

- [Modo Boxes](https://support.modo.us/en_us/modo-boxes-BkOkK6m6be.md): Modo Boxes are a fun way to discover and collect exciting items Each box contains a surprise item and every time you open one youre guaranteed to receive so
- [Modo Boxes: Ordering An Item](https://support.modo.us/en_us/modo-boxes-ordering-an-item-H1cfWyEaZl.md): If youve revealed an item you love you can have it shipped directly to you
- [Modo Boxes Fairness Guarantee](https://support.modo.us/en_us/modo-boxes-fairness-guarantee-rJBUH9w0Zx.md): What is the Fairness Guarantee   Our Fairness Guarantee means that every Modo Box is designed to provide a transparent experience where each Box reveal is ra
- [Redeem Modo Boxes Collection for Cash](https://support.modo.us/en_us/redeem-modo-boxes-cart-for-cash-rJkS5fNaZg.md): Once you have

## Modo Store Purchases

- [Set a Purchase Limit](https://support.modo.us/en_us/set-a-purchase-limit-BJAm95_V1x.md): Responsible Gameplay     ModoUS is dedicated to making the player experience one that is fun and entertaining There are features in place to assist players th
- [Payment or Wallet History](https://support.modo.us/en_us/payment-or-wallet-history-S1hIKzYxWg.md): You can view your transaction history through your profile settings This lets you see your recent purchases and Prize redemptions    Go to My Profile    Sele
- [Add or Delete a Payment Card](https://support.modo.us/en_us/add-or-delete-a-payment-card-HkqaZNUzxx.md): If youd like to delete a saved credit card from your account follow these steps     Start a new purchase   on the Modo website you do not need to finalize t
- [Declined Purchase](https://support.modo.us/en_us/declined-purchase-HkNx1IKal.md): A purchase can be declined for several reasons including bank restrictions card settings incorrect payment details insufficient funds or payment processor 
- [Can I Use Someone Else's Payment Method?](https://support.modo.us/en_us/can-i-use-someone-elses-payment-method-rkuephoCZx.md): No All purchases on Modo must be made with a payment method in your own name  The name on your Modo account must match the billing name on the payment method 
- [Purchase a Gold Coin Package](https://support.modo.us/en_us/purchase-a-gold-coin-package-Hk4Qc9uEyg.md): Buying a Gold Coin package is as easy as hitting the Buy button in the top left of each page       Once you hit Buy youll be greeted with a screen like th
- [How To Play With SC](https://support.modo.us/en_us/access-sc-B1Cj3hIabl.md): If
- [Update a Purchase Limit](https://support.modo.us/en_us/update-a-purchase-limit-rk_q6WKJzg.md): If
- [Remove a Purchase Limit](https://support.modo.us/en_us/remove-a-purchase-limit-HyVVyMFyzx.md): You can update the amount of an existing purchase limit but the time period cannot be changed
- [Add or Remove a Bank Account](https://support.modo.us/en_us/add-or-remove-a-bank-account-r14Kc8JWGg.md): To add a new bank account to your Modo account
- [Before Purchase: How to Tell If a Package Includes SC Bonus](https://support.modo.us/en_us/before-purchase-how-to-tell-if-a-package-includes-sc-bonus-HyX1YyZDzl.md): Mdo

## Redemptions

- [Redeem SC to a Bank Account or Debit Card](https://support.modo.us/en_us/redeem-sc-to-a-bank-account-or-debit-card-rykrh1gZx.md): Redeeming your prize on Modo is quick and easy Follow these steps to complete your redemption smoothly   Step 1 Open the Redemption Page  Click the  Redeem  
- [Redeem to PayPal](https://support.modo.us/en_us/redeem-to-paypal-SJe8kRJlWe.md): Can I redeem to PayPal    Yes You can redeem directly to your   PayPal account   through PayPals mobile app To set it up    Open the   PayPal app   and go 
- [How To Upload Documents](https://support.modo.us/en_us/how-to-upload-documents-HJwEcc_4kg.md): As part of the verification and redemption process you may be asked to upload documents  You should receive an email detailing specific documents we need from
- [Redeeming Modo Stars](https://support.modo.us/en_us/redeeming-modo-stars-ry1E9SDtl.md): You can now redeem Modo
- [Trustly Instant Redemptions](https://support.modo.us/en_us/trustly-instant-redemptions-HyF3WrtpWe.md): Trustly Instant Payout lets you receive your funds directly to your bank account in about  10 minutes  after approval instead of waiting 13 business days  It
- [View Redemption History](https://support.modo.us/en_us/view-redemption-history-SkwtVgtkfe.md): To review your rece
- [Redeem Modo Boxes Collection for Cash](https://support.modo.us/en_us/redeem-modo-boxes-cart-for-cash-rJkS5fNaZg.md): Once you have
- [SC Redemption Processing Times](https://support.modo.us/en_us/sc-redemption-processing-times-HJqtAiElzg.md): There are a
- [Redeem SC to a Gift Card](https://support.modo.us/en_us/redeem-sc-to-a-gift-card-ryxd8n4lMx.md): If youre located in an   SC enabled state   follow the below steps to redeem your SC for prizes    Note This article is specific to SC redemptions and does 
- [Trustly Instant Redemption Limits](https://support.modo.us/en_us/trustly-instant-redemption-limits-SkLPw1bvMx.md): The  Instant option may not always be available This can happen if   Your selected bank account or debit card does not support instant transfers  Your redem

## Rewards & Bonuses

- [Birthday Rewards](https://support.modo.us/en_us/birthday-rewards-SJqeLcZRyg.md): We love celebrating our players For birthdays we send out a special promotional email to help you enjoy your day even more   Didnt receive it     Check you
- [Refer a Friend](https://support.modo.us/en_us/refer-a-friend-SJQctcZAJl.md): At Modo we value our community and are excited to offer our players the opportunity to share the fun with friends through our Referral Program   How to Refer 
- [What Are Modo Stars?](https://support.modo.us/en_us/what-are-modo-stars-r1cBbPhVWe.md): Modo Stars are earned through Gold Coin play If you havent received any yet keep playing More Gold Coin play means more chances to earn Modo Stars
- [AMOE FAQs](https://support.modo.us/en_us/amoe-faqs-HJfVSgrGle.md): Below are answers
- [How To Submit an AMOE entry](https://support.modo.us/en_us/how-to-submit-an-amoe-entry-B1VHa9b0yx.md): How to Submit an AMOE Entry   To submit your entry please mail a  standard 4x6 postcard  that is     Unfolded      Stamped      Blank and lineless     Use  b
- [How Do Modo Ranks Work?](https://support.modo.us/en_us/how-do-modo-ranks-work-By4c5aGxg.md): All your play and engagement counts to your VIP Points and will increase your Rank
- [Free SC or Account Review Requests](https://support.modo.us/en_us/free-sc-or-account-review-requests-BJUfyRoJZg.md): Modo Casino always offers free ways to play and earn rewards Sweepstakes Coins SC are always free and cant be purchased While we dont grant free SC upon r
- [Where Is My Player ID?](https://support.modo.us/en_us/where-is-my-player-id-BJV7C0uMGx.md): If you completed a Modo Casino promotion through Revu Revu may ask you to provide a Player ID  The Player ID they need is not your Modo Casino account ID  Re
- [Modo Puzzles](https://support.modo.us/en_us/modo-puzzles-ByU9djfQzl.md): Modo Puzzles is a brandnew way to earn rewards while you play Collect puzzle pieces through qualifying purchases complete your puzzle and unlock Modo Stars
- [Daily Bonus](https://support.modo.us/en_us/daily-bonus-HJo7NJWPMl.md): Mod

## Verification Process

- [Accepted Address Documents](https://support.modo.us/en_us/accepted-address-documents-Hks8ngrfel.md): Need to upload proof of address Youve got options Heres a quick guide on what we acceptand how to make sure your document gets approved without a hitch
- [Verify Your Phone Number](https://support.modo.us/en_us/verify-your-phone-number-rJLpAA1eZx.md): Having trouble verifying your phone number Heres what to check if youre not receiving texts see an error about your number being in use or need to update y
- [Accepted Bank or Debit Card Documents](https://support.modo.us/en_us/accepted-bank-or-debit-card-documents-HkcahVgGx.md): Redeem SC to a Bank Account or Debit Card    Minimum redeemable SC balance 50 SC    Steps   Ensure SC is toggled on   Click    Redeem    on the lefthand menu